Warranty Policies & Terms and Conditions
Please review the following warranty policies and terms and conditions carefully before placing an order with HSF Auto Parts LLC.
1. Warranty Period
HSF Auto Parts LLC provides warranty coverage according to the specific warranty option purchased with the applicable part. Warranty duration and coverage will be confirmed at the time of purchase.
2. Warranty Activation
The warranty period begins from the delivery date of the purchased unit, as documented by the shipping carrier.
3. Warranty Limitations
Warranty coverage applies to eligible parts and does not generally cover labor, storage, towing, rental vehicles, or other incidental expenses.
Warranty claims must be submitted within the applicable warranty period and may require the original invoice and supporting documentation.
Engines
Used engines are covered according to the specific warranty purchased. Coverage may apply to eligible internal engine components, subject to the applicable warranty terms.
Accessories, electrical components, sensors, wiring, and other bolt-on components may not be covered unless specifically stated.
Transmissions
Used transmissions are covered according to the applicable warranty purchased. Coverage may include eligible transmission operating issues, subject to the warranty terms.
External sensors, switches, electrical components, seals, gaskets, fluids, and other accessories may not be covered.
4. Installation Requirements
Engines and transmissions should be installed by a qualified automotive repair facility using appropriate installation and replacement procedures.
Recommended procedures may include replacing required fluids, filters, seals, gaskets, belts, hoses, and other maintenance items appropriate for the vehicle and replacement unit.
Failure to follow required installation procedures may void applicable warranty coverage.
5. Warranty Exclusions
Warranty coverage may not apply to damage resulting from improper installation, overheating, abuse, neglect, racing or competition use, accidents, contamination, improper fluids, unauthorized modifications, improper towing, or use outside manufacturer specifications.
Normal wear and appearance of used automotive parts are not necessarily covered.
6. Warranty Claims
Warranty claims must be submitted within the applicable warranty period.
Customers may be required to provide diagnostic documentation, installation records, invoices, photographs, and other information necessary to evaluate the claim.
HSF Auto Parts LLC may require the part to be made available for inspection before determining the appropriate resolution.
7. Returns, Cancellations & Refunds
Returns and cancellations require prior authorization from HSF Auto Parts LLC.
Additional handling, restocking, return shipping, or other charges may apply depending on the circumstances and applicable terms.
Parts must be returned in the condition required by the applicable return policy. Customers should not return a part without first receiving return instructions or authorization.
8. Shipping
HSF Auto Parts LLC ships eligible auto parts throughout the USA.
Shipping times and costs vary depending on the part, destination, carrier, and delivery method. Additional charges may apply to certain residential deliveries or special delivery requirements.
Customers should inspect shipments upon delivery and promptly report visible shipping damage.
9. Used Auto Parts Disclaimer
Used automotive parts may show normal signs of previous use, including surface dirt, oil residue, minor rust, scratches, or other cosmetic imperfections.
Mileage information is provided based on available records and may vary depending on the source and part.
Accessories and components supplied with an engine, transmission, or other used part may not be covered unless specifically stated in the applicable warranty.
10. Privacy Policy
HSF Auto Parts LLC respects customer privacy. Information collected through our website, phone, email, forms, and transactions may be used to process orders, provide customer service, arrange shipping, respond to inquiries, and communicate important information about purchases.
Information may be shared with service providers such as payment processors, shipping companies, and other vendors when necessary to complete transactions or provide requested services.
HSF Auto Parts LLC does not sell or rent customer personal information for unrelated purposes.
Customers may contact us regarding their communication preferences or questions about how their information is used.
11. Contact HSF Auto Parts LLC
If you have questions about our warranty policies, returns, orders, shipping, or privacy practices, please contact us:
HSF Auto Parts LLC
Phone: +1 (773) 410-1651
Email: sales@hsfautopartsllc.com
Address: 6256 N Washtenaw Ave, Chicago, IL 60659, USA
Please contact HSF Auto Parts LLC before returning any part or initiating a warranty claim so that our team can provide the appropriate instructions.